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Trained Truck Experts Are Standing By.
OneCall technicians specially trained at
Mack and vendor factory schools know what
it takes to get you back on the road fast.
If they can't help you, they know who can.
Whether you need repairs, routine service,
or warranty work, Mack personnel provide
the parts and service expertise to get your
truck up and running. One call immediately
triggers a series of events that get your
rig rolling or dispatch roadside assistance
if needed.
Help
Will Be Arranged In An Hour. We Promise.
Our goal is to get you back on the
road as soon as possible. If your truck is
disabled due to a mechanical breakdown,
well diagnose the problem and, if
necessary, arrange for towing all within
one hour. Your vehicle will be repaired
roadside or taken to the closest Mack
dealership or authorized repair facility
for complete diagnosis and repair.
Count On Us Anywhere, Anytime.
The trucking industry never sleeps. Neither
does Mack. For our valued customers, that
means roadside assistance is just a phone
call away 24 hours a day, 7 days a week,
365 days a year. We're with you every mile
of your journey. Simply call Macks
nationwide hotline (1-800-866-1177),
describe the situation, and provide the
Vehicle Identification Number. We'll take
care of the rest.
More
Than Just Emergency Service.
More than just a technical/breakdown
service, OneCall personnel help you plan
ahead to keep you operating efficiently.
Call us to schedule routine service, oil
changes or locate the nearest Mack
dealership. Assistance is just OneCall
away.
Run
By Mack So You'll Get Moving Faster.
Mack eliminates the middleman. When you
call the OneCall command center, you're
dealing with a single person who has sole
responsibility to see your situation gets
resolved quickly and to your satisfaction.
If follow-up contact is necessary, you'll
be dealing with the same familiar voice.
Eliminating third-party involvement ensures
faster results and greater satisfaction.
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